Thanks for reaching out to Aquion Energy. As a former customer of the company we are sure that you read in the press release dated July 21, 2017 that Aquion has “emerged” from Chapter 11 restructuring and bankruptcy. We have prepared this short FAQ in hopes of providing a clearer picture to our former customers.
When can I buy Aquion batteries again?
Rebuilding after a chapter 11 filing can be difficult and time consuming. There will be a period of time needed in order to regroup, rehire, and requalify the manufacturing process, supply chain, and sales pipeline. There are also improvements to chemistry and form factor of the battery which will take time and effort. All of these efforts will result in a better product for a future market.
What will happen to the batteries I purchased before March 8th 2017?
Please use them. If you have existing stock, please feel free to sell them.
Can I call you about supporting the old product?
Unfortunately Aquion Energy can no longer support the old product in any way (phone, email, in person). While this is unfortunate, Aquion no longer has the resources or tools to do so.
What is the status of the warranty on my old batteries?
All of the warranties on existing Aquion products are now void.
How can I get in contact with you?
The easiest way to contact us is through email. Please email email@example.com. We will do our best to answer you in a timely manner.
What is the best way for me to keep up on the progress Aquion is making?
We will continue to update our blog and will be making posts with updates to timelines, advances in technology, hiring, and critical news or press releases.
I was a distributor with Aquion, am I still one?
Unfortunately the distributor agreements signed before March 8th, 2017 are now void. We are committed to our partners and once we have a better idea of timelines will be working to establish an international distribution network which will include old and new partners.
What improvements are Aquion working on?
We are actively working on changes to the battery chemistry and form factor which will improve capacity and cycle life, integration with power control electronics, and $’s per Kwh.
Will you be hiring?
Yes! Aquion will be making critical hires in key areas in the very near future. Make sure to check our Blog for any updates. You can also check our Careers page for update on available positions.